This Privacy Policy explains how Prism Security by The Ace Supply Company Limited (“we”, “us”, “our” or “Prism Security”) collects, uses and protects your personal information when you visit our website
We collect personal information you provide to us, information automatically collected when you use our website, and information we receive from third parties.
Information you provide
Such as your name, email address, postal address, phone number, account details, payment information and any information you provide when contacting us.
Information we collect automatically
Such as your IP address, browser type, operating system, device information, pages visited, referring website and information collected via cookies.
Information from third parties
Such as payment providers, courier services, analytics providers and advertising platforms.
3.
HOW WE USE YOUR INFORMATION
We use your personal information to:
Process orders and payments
Deliver products and provide customer service
Manage your account
Improve our website, products, services and customer experience
Send you updates, news, offers and marketing
Meet legal and regulatory obligations
4.
LEGAL BASIS FOR PROCESSING
We process your personal information based on one or more of the following:
Contract – to fulfil orders and provide services you request
Consent – where you have given us permission
Legitimate interests – to improve our business and website
Legal obligation – to comply with applicable laws
5.
HOW WE PROTECT YOUR INFORMATION
We use appropriate technical and organisational measures to keep your personal information secure and protect it from unauthorised access, use or disclosure. However, no system is 100% secure and we cannot guarantee absolute security.
6.
SHARING YOUR INFORMATION
We do not sell your personal information. We may share it with trusted third parties who help us operate our business, including payment providers, couriers, IT service providers, analytics providers and marketing platforms. These third parties are required to keep your information secure and use it only for the purposes we specify.
7.
INTERNATIONAL TRANSFERS
Your information may be transferred outside the UK and EEA. Where this happens, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
8.
HOW LONG WE KEEP YOUR INFORMATION
We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting or reporting requirements.
9.
YOUR RIGHTS
You have the right to access, correct, delete or restrict processing of your personal information, object to processing, and request data portability. You also have the right to withdraw consent at any time.
10.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Your continued use of our website and services after changes constitutes acceptance of the updated policy.
11.
CONTACT US
If you have any questions about this Privacy Policy or how we use your personal information, please contact us.
