EASY, CONTACTLESS
We want you to be completely satisfied with your purchase. If you need to return an item, our online returns portal makes it quick and easy.
If you purchased from one of our stockists, please return the item directly to them.
HOW OUR RETURNS PORTAL WORKS
1. START YOUR RETURN
Click the button below to access our returns portal and enter your order details.
2. SELECT YOUR ITEMS
Choose the items you wish to return and the reason for return.
3. CHOOSE RETURN METHOD
Book a contactless return. We'll provide you with everything you need.
4. SEND IT BACK
Prepare your return and leave it in a safe place for our courier to collect.
5. REFUND PROCESSED
Once we receive and inspect your return, your refund will be processed.
IMPORTANT INFORMATION
30 DAY RETURNS
You can return your item within 30 days of receiving your order.
ITEM CONDITION
Items must be unused, in their original packaging and in a resalable condition.
EXCLUSIONS
Certain items are non-returnable for hygiene or safety reasons. These will be clearly stated on the product page.
REFUNDS
Refunds are issued to your original payment method once we've received your return.